2024 Refresher AML/CTF Course

Refresher Course for people who have already completed the full AML/CTF course. The course covers the recent legislative changes regarding the 2024 AML/CTF Amendment Bill,…

Draw (New Application)

This course is suitable for staff who are tasked with setting up and  running promotional draws for the venue. Included is information on how to set …

Member Management – Supervisor/DM

This course is best suited to Senior Reception Staff and Duty Managers who have supervisor access to the Membership application. Included is informati…

Member Operations

This course is suited to staff using the Member application on a daily basis for basic member operations. Information includes how to add and renew me…

Running eReports

This course is suited to Gaming and Promotions managers. Included is information on how to locate and export reports based on gaming play, POS and pro…

Member Management

This course is suited to Senior Management. Included is information on the various aspects of managing your membership database and advanced member re…

Member Tiering

This course is ideal for Managers that oversee the loyalty program for the venue. Included is information on how to maintain the tiering framework, pr…

Unclaimed Processing

This course is suitable for senior staff who monitor and maintain the Axis Card (Card IT) and TITO liability for the venue. Included is information on…

Arc Admin

This course is suitable for management or senior staff who determine the level of access staff members have to the Axis System. Included is informatio…

Member Voluntary Pre-Commitment

This course is suitable for membership and gaming staff. It includes information on how to enable pre-commitment for members that are interested in us…

Managing eFloor

Suitable for gaming and cashier staff. Included is information on how to monitor a live gaming floor and troubleshoot issues quickly and effectively.

Pathways-Floor Operations

Suitable for gaming staff and includes information on the different features of the Pathway units, how to use attendant cards as well as how to troubl…

Kiosk-Floor Operations

This course is suitable for both member and gaming staff. Included is information on how to:
  • Assist members at the kiosk
  • Chan…

Suspect Payouts

This course is suitable for gaming staff, duty managers and managers. Included is information on how to identify and investigate transferring errors i…

Promotions

This course is best suited to venue staff responsible for setting up and maintaining all promotions within the venue. Included is information on all g…

TITO – Ticket in Ticket out

Suitable for managers and gaming staff, this course covers all areas relating to using Ticket In Ticket Out (TITO) in your venue. Included is informat…

eDraw

This course is suitable for staff who are tasked with running promotional draws for the venue. Included is information on how to run all of the differ…

Venue Advertising- Pathway & Kiosk

This course is suitable for the staff who are responsible for maintaining advertising images within the venue. Included is information on how to:

Alerts in Real Time

This course is suitable for managers who set up and monitor live promotions on the gaming floor. Included is information on how to:
  • Set u…

ePay Cashier Operations

This course is suitable for cashiers. Included is information on how to open and balance a cashier shift, how to process all …