Draw (New Application)
This course is suitable for staff who are tasked with setting up and running promotional draws for the venue. Included is information on how to set …
Course Tag: odyssey
Member Management – Supervisor/DM
This course is best suited to Senior Reception Staff and Duty Managers who have supervisor access to the Membership application. Included is informati…
Member Operations
This course is suited to staff using the Member application on a daily basis for basic member operations. Information includes how to add and renew me…
Running eReports
This course is suited to Gaming and Promotions managers. Included is information on how to locate and export reports based on gaming play, POS and pro…
Member Management
This course is suited to Senior Management. Included is information on the various aspects of managing your membership database and advanced member…
Member Tiering
This course is ideal for Managers that oversee the loyalty program for the venue. Included is information on how to maintain the tiering framework, pr…
Banking, Reconciliation and End of Month Reporting
This course is suited to management and staff that perform clearances, reconciliation and end of month reporting. Included is information on how to:
…
Unclaimed Processing
This course is suitable for senior staff who monitor and maintain the Axis Card (Card IT) and TITO liability for the venue. Included is information on…
Arc Admin
This course is suitable for management or senior staff who determine the level of access staff members have to the Axis System. Included is informatio…
Member Voluntary Pre-Commitment
This course is suitable for membership and gaming staff. It includes information on how to enable pre-commitment for members that are interested in us…
Managing eFloor
Suitable for gaming and cashier staff. Included is information on how to monitor a live gaming floor and troubleshoot issues quickly and effectively.
Pathways-Floor Operations
Suitable for gaming staff and includes information on the different features of the Pathway units, how to use attendant cards as well as how to troubl…
Kiosk-Floor Operations
This course is suitable for both member and gaming staff. Included is information on how to:
- Assist members at the kiosk
- Chan…
Suspect Payouts
This course is suitable for gaming staff, duty managers and managers. Included is information on how to identify and investigate transferring errors i…
Promotions
This course is best suited to venue staff responsible for setting up and maintaining all promotions within the venue. Included is information on al…
TITO – Ticket in Ticket out
Suitable for managers and gaming staff, this course covers all areas relating to using Ticket In Ticket Out (TITO) in your venue. Included is informat…
eDraw
This course is suitable for staff who are tasked with running promotional draws for the venue. Included is information on how to run all of the differ…
Venue Advertising- Pathway & Kiosk
This course is suitable for the staff who are responsible for maintaining advertising images within the venue. Included is information on how to:
Alerts in Real Time
This course is suitable for managers who set up and monitor live promotions on the gaming floor. Included is information on how to:
- Set u…
Game – Data Entry, Reconciliation and Reports
This course is suitable for managers and senior staff that are responsible for data entry, variance checking and investigations, gaming machine config…
ePay Cashier Operations
This course is suitable for cashiers. Included is information on how to open and balance a cashier shift, how to proc…