Courses – Traininghub

Courses

Free

1 Lesson

Accredited Enrolment

Ian

You need to complete this course if you are completing an accredited course - either RSA Online or RSG Online. **Please do not complete this course if you are completing the other courses (Odyssey) or (Zealifi) you are enrolled into. ** You will be asked to provide us with your personal information to issue your statement of attainment when you successfully complete either RSA and/or RSG.
Not Enrolled
6 Lessons

Alerts in Real Time

Odyssey
This course is suitable for managers who set up and monitor live promotions on the gaming floor. Included is information on how to:
- Set up permissions to allow access to Real Time Alerts
- Set up the different instant promotions available for members
- Set up the different instant promotions available for non-carded players (visitors)
- Run related reports
Not Enrolled

4 Lessons

Anti-Money Laundering and Counter Terrorism Financing

Ian

Our Anti-Money Laundering Counter Terrorism (AML CTF) online course will inform you of the understanding of money laundering and terrorism financing, AML/CTF obligations, consequences of non-compliance, types of money laundering and terrorism financing risks in a venue and the policies and procedures that should be in place.

$30
Not Enrolled

4 Lessons

Anti-Money Laundering and Counter Terrorism Financing 2023-2024

Nicholas

Our Anti-Money Laundering Counter Terrorism (AML CTF) online course will inform you of the understanding of money laundering and terrorism financing, AML/CTF obligations, consequences of non-compliance, types of money laundering and terrorism financing risks in a venue and the policies and procedures that should be in place.

$30
Not Enrolled

2 Lessons

Arc Admin

Odyssey

This course is suitable for management or senior staff who determine the level of access staff members have to the Axis System. Included is information on how to set up and manage staff roles and users.
Not Enrolled

5 Lessons

Armed Robbery Training

Ian

This training course aims to ensure that all workers and visitors to our business are safe and exposure to risk is minimised in the event…

$30
Not Enrolled

5 Lessons

Armed Robbery Training – 2023

Ian

$30
Not Enrolled
10 Lessons

Banking, Reconciliation and End of Month Reporting

Odyssey
This course is suited to management and staff that perform clearances, reconciliation and end of month reporting. Included is information on how to:
- Obtain metered clearance data
- Perform variance checking and make required adjustments
- Run daily and monthly banking, reconciliation, regulatory and performance reports
Not Enrolled

11 Lessons

Basic Espresso Coffee

Mel Kinigalakis

The Basic Espresso coffee course has been put together to give you a simple explanation of the fundamentals behind espresso coffee production, from beans to grind, to extraction and from extraction to the finished product.

$20
Not Enrolled

3 Lessons

CLO Refresher Program

Ian

This Customer Liaison Officer Refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding the responsibilities of the customer liaison officer for QLD hospitality workers.

$20
Not Enrolled

3 Lessons

Customer Liaison Officer

Ian

Gaming venues should have a Customer Liaison Officer (CLO) available during the approved gaming hours. The CLO needs to be trained in the exclusions process (self-exclusion and venue-initiated exclusion), providing gambling help services information, reporting to OLGR and knowledge of the code of practice.

$30
Not Enrolled

2 Lessons

Draw (New Application)

Odyssey

This course is suitable for staff who are tasked with setting up and running promotional draws for the venue. Included is information on how to set up the different draws available, as well as, how to run draws and manage virtual entries. Looking for the original eDraw application? Please refer to the course called eDraw on this platform.
Not Enrolled

2 Lessons

eDraw

Odyssey

This course is suitable for staff who are tasked with running promotional draws for the venue. Included is information on how to run all of the different draws available as well as how to set up and run a Registered Members Draw.
Not Enrolled
9 Lessons

ePay Cashier Operations

Odyssey
This course is suitable for cashiers. Included is information on how to open and balance a cashier shift, how to process all daily transactions and basic troubleshooting. Other topics include:
- Daily Operations and Manual Payments
- Cheques
- Redemptions
- CRT troubleshooting
Not Enrolled

13 Lessons

Food Allergy and Food Intolerance Training Course

Ian

It is recommended that those involved in the food preparation and food service industries complete this program as an introduction to the area of Food…

$30
Not Enrolled

17 Lessons

Game – Data Entry, Reconciliation and Reports

Odyssey

This course is suitable for managers and senior staff that are responsible for data entry, variance checking and investigations, gaming machine configuration, and advanced gaming reports. It includes a complete overview of the Game/Data application.
Free

7 Lessons

Impact Data – TalkBox Operations

Odyssey

The dashboard Creating an email Sending an email Sent communication reports Creating and sending an SMS How to use sections Automated communications
Free

1 Lesson

Impact Data – Webinar Series

Odyssey

A series of live Workshops hosted by Sarah Franklyn / Director of Sales & Marketing at Impact Data
Free
8 Lessons

Insight BI

Odyssey
This course is suitable for managers and gaming analysts. Included is information on how to set up, navigate and use both the Insight BI website and the Insight BI cube.
- Insight BI website - Instant data analysis at your fingertips. Includes industry trends and venue rankings
- Insight BI cube - Detailed data analysis on both gaming machines and patrons specific to your venue
Not Enrolled
4 Lessons

Kiosk-Floor Operations

Odyssey
This course is suitable for both member and gaming staff. Included is information on how to:
- Assist members at the kiosk
- Change kiosk paper
- Reset a member's PIN
- Reprint kiosk vouchers

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