This course is suitable for managers who set up and monitor live promotions on the gaming floor. Included is information on how to:

• Set up permissions to allow access to Real Time Alerts
• Set up the different instant promotions available for members
• Set up the different instant promotions available for non-carded players (visitors)
• Run related reports

This course is suitable for management or senior staff who determine the level of access staff members have to the Axis System. Included is information on how to set up and manage staff roles and users.

This course is suited to management and staff that perform clearances, reconciliation and end of month reporting. Included is information on how to:

• Obtain metered clearance data
• Perform variance checking and make required adjustments
• Run daily and monthly banking, reconciliation, regulatory and performance reports

This course is suitable for staff who are tasked with setting up and  running promotional draws for the venue. Included is information on how to set up the different draws available, as well as, how to run draws and manage virtual entries. Looking for the original eDraw application? Please refer to the course called eDraw on this platform.

This course is suitable for staff who are tasked with running promotional draws for the venue. Included is information on how to run all of the different draws available as well as how to set up and run a Registered Members Draw.

This course is suitable for cashiers. Included is information on how to open and balance a cashier shift, how to process all daily transactions and basic troubleshooting. Other topics include:

• Daily Operations and Manual Payments
• Cheques
• Redemptions
• CRT troubleshooting

This course is suitable for managers and senior staff that are responsible for data entry, variance checking and investigations, gaming machine configuration, and advanced gaming reports. It includes a complete overview of the Game/Data application.

The dashboard Creating an email  Sending an email Sent communication reports Creating and sending an SMS How to use sections Automated communications

A series of live Workshops hosted by Sarah Franklyn / Director of Sales & Marketing at Impact Data

This course is suitable for both member and gaming staff. Included is information on how to:

• Assist members at the kiosk
• Change kiosk paper
• Reset a member's PIN
• Reprint kiosk vouchers

Suitable for gaming and cashier staff. Included is information on how to monitor a live gaming floor and troubleshoot issues quickly and effectively.

This course is suited to Senior Management. Included is information on the various aspects of managing your membership database and advanced member reports, such as:

• Making members unfinancial
• Searching and reviewing a deleted member
• Managing membership groups
• Maintaining a membership setting and managing membership rates
• Managing bonus points in bulk i.e. assigning them and expiring them
• Navigating member management reports
• Setting a grace period

This course is best suited to Senior Reception Staff and Duty Managers who have supervisor access to the Membership application. Included is information on how to review and adjust points on a members account, add citations, suspensions and self exclusions and how to run advanced reports.

This course is suited to staff using the Member application on a daily basis for basic member operations. Information includes how to add and renew members, print and encode cards and troubleshooting card issues.

This course is ideal for Managers that oversee the loyalty program for the venue. Included is information on how to maintain the tiering framework, preview tier movement, make manual adjustments and run detailed tiering reports.

This course is suitable for membership and gaming staff. It includes information on how to enable pre-commitment for members that are interested in using this feature and how to assist them in setting up their gaming limits.

Suitable for gaming staff and includes information on the different features of the Pathway units, how to use attendant cards as well as how to troubleshoot possible issues.

This course is best suited to venue staff responsible for setting up and maintaining all promotions within the venue. Included is information on all gaming, POS and kiosk promotions as well as the following set up types:

• Bonus Point Promotions
• Ticket Promotions
• Virtual Draws
• Kiosk Promotions
• Linked Promotions

This course is suited to Gaming and Promotions managers. Included is information on how to locate and export reports based on gaming play, POS and promotions that have been awarded to patrons.

• Member By Period - member gaming play and promotion
• Promotion By Period - each promotion and which members have been awarded
• Period Summary - gaming, points and pos reports.
• Liability/Misc - gaming and promotion reports
• Machine Reports - gaming reports

This course is suitable for gaming staff, duty managers and managers. Included is information on how to identify and investigate transferring errors in card based gaming, run reports and review Axis Card liability.