Our Anti-Money Laundering Counter Terrorism (AML CTF) online course will inform you of the understanding of money laundering and terrorism financing, AML/CTF obligations, consequences of non-compliance, types of money laundering and terrorism financing risks in a venue and the policies and procedures that should be in place.

 

 

This Customer Liaison Officer Refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding the responsibilities of the customer liaison officer for QLD hospitality workers.

Gaming venues should have a Customer Liaison Officer (CLO) available during the approved gaming hours. The CLO needs to be trained in the exclusions process (self-exclusion and venue-initiated exclusion), providing gambling help services information, reporting to OLGR and knowledge of the code of practice.

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.