Courses – Page 2 – Traininghub

Free

1 Lesson

Impact Data – Webinar Series

Odyssey

A series of live Workshops hosted by Sarah Franklyn / Director of Sales & Marketing at Impact Data

Free

8 Lessons

Insight BI

Odyssey

This course is suitable for managers and gaming analysts. Included is information on how to set up, navigate and use both the Insight BI website and the Insight BI cube.

Insight BI website - Instant data analysis at your fingertips. Includes industry trends and venue rankings
Insight BI cube - Detailed data analysis on both gaming machines and patrons specific to your venue

Not Enrolled

4 Lessons

Kiosk-Floor Operations

Odyssey

This course is suitable for both member and gaming staff. Included is information on how to:

Assist members at the kiosk
Change kiosk paper
Reset a member's PIN
Reprint kiosk vouchers

Not Enrolled

6 Lessons

Lions at Springwood – Cash Handling

Nicholas

Not Enrolled

1 Lesson

Managing eFloor

Odyssey

Suitable for gaming and cashier staff. Included is information on how to monitor a live gaming floor and troubleshoot issues quickly and effectively.

Not Enrolled

10 Lessons

Member Management

Odyssey

This course is suited to Senior Management. Included is information on the various aspects of managing your membership database and advanced member reports, such as:

Making members unfinancial
Searching and reviewing a deleted member
Managing membership groups
Maintaining a membership setting and managing membership rates
Managing bonus points in bulk i.e. assigning them and expiring them
Navigating member management reports
Setting a grace period

Not Enrolled

8 Lessons

Member Management – Supervisor/DM

Odyssey

This course is best suited to Senior Reception Staff and Duty Managers who have supervisor access to the Membership application. Included is information on how to review and adjust points on a members account, add citations, suspensions and self exclusions and how to run advanced reports.

Not Enrolled

14 Lessons

Member Operations

Odyssey

This course is suited to staff using the Member application on a daily basis for basic member operations. Information includes how to add and renew members, print and encode cards and troubleshooting card issues.

Not Enrolled

4 Lessons

Member Tiering

Odyssey

This course is ideal for Managers that oversee the loyalty program for the venue. Included is information on how to maintain the tiering framework, preview tier movement, make manual adjustments and run detailed tiering reports.

Not Enrolled

4 Lessons

Member Voluntary Pre-Commitment

Odyssey

This course is suitable for membership and gaming staff. It includes information on how to enable pre-commitment for members that are interested in using this feature and how to assist them in setting up their gaming limits.

Not Enrolled

5 Lessons

Nexus Command Centre

Shannon

Not Enrolled

20 Lessons

On boarding/Framework

Odyssey

Not Enrolled

5 Lessons

Pathways-Floor Operations

Odyssey

Suitable for gaming staff and includes information on the different features of the Pathway units, how to use attendant cards as well as how to troubleshoot possible issues.

Not Enrolled

15 Lessons

Promotions

Odyssey

This course is best suited to venue staff responsible for setting up and maintaining all promotions within the venue. Included is information on all gaming, POS and kiosk promotions as well as the following set up types:

Bonus Point Promotions
Ticket Promotions
Virtual Draws
Kiosk Promotions
Linked Promotions

Not Enrolled

3 Lessons

RMLV Face to Face

Nicholas

Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.

Not Enrolled

4 Lessons

RMLV Online

Nicholas

Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.

Not Enrolled

13 Lessons

RSA Online Course (SITHFAB021)

Mel Kinigalakis

The RSA course contains the nationally accredited unit of competency SITHFAB021 Provide responsible service of alcohol. The course describes the performance outcomes, skills and knowledge required to provide responsible alcohol services and to assist those customers who may be requesting or drinking alcohol on licensed premises.

Not Enrolled

8 Lessons

RSA Online Training Course

Ian

The RSA course contains the nationally accredited unit of competency SITHFAB002 Provide responsible service of alcohol. The course describes the performance outcomes, skills and knowledge required to provide responsible alcohol services and to assist those customers who may be requesting or drinking alcohol on licensed premises.

Not Enrolled

10 Lessons

RSA Refresher Course

Ian

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations. The Responsible Service of Alcohol refresher is written for QLD hospitality workers.

Not Enrolled

12 Lessons

RSA Refresher Course 2022-2023

Mel Kinigalakis

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations. The Responsible Service of Alcohol refresher is written for QLD hospitality workers.