Courses

  • 12 Lessons

    RSA Refresher Course 2023-2024

    This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

  • 12 Lessons

    RSA Refresher Course 2024-2025

    This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

  • 6 Lessons

    RSG Online Course (SITHGAM022)

    Essential online course for anyone performing gambling tasks in a hospitality workplace. The online RSG course covers the national accredited unit of competency SITHGAM022 Provide responsible gambling services. The course provides detailed information on all states and territories requirements. The course is valid in QLD and WA.

  • 6 Lessons

    RSG Online Training Course v2

    Essential online course for anyone performing gambling tasks in a hospitality workplace. The online RSG course covers the national accredited unit of competency SITHGAM001 Provide responsible gambling service that provides detailed information on all states and territories. The course is valid in QLD and WA.

  • 3 Lessons

    RSG Refresher Course

    This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

  • 3 Lessons

    RSG Refresher Course 2022-2023

    This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

  • 3 Lessons

    RSG Refresher Course 2023-2024

    This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

  • 3 Lessons

    RSG Refresher Course 2024-2025

    This Responsible Service of Gambling refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.
  • 5 Lessons

    Running eReports

    This course is suited to Gaming and Promotions managers. Included is information on how to locate and export reports based on gaming play, POS and promotions that have been awarded to patrons.
    • Member By Period - member gaming play and promotion
    • Promotion By Period - each promotion and which members have been awarded
    • Period Summary - gaming, points and pos reports.
    • Liability/Misc - gaming and promotion reports
    • Machine Reports - gaming reports
  • 9 Lessons

    Safe Food Handling

    Are you a food handler at your workplace or need to become one? We take food safety seriously and we have a substantial online course that will ensure you are knowledgeable and aware about the laws and food standards that would apply in your job.

  • 10 Lessons

    Safe Food Handling (Standard 3.2.2A)

    Are you a food handler at your hospitality workplace or need to become one? We take food safety seriously and we have a substantial online course that will ensure you are knowledgeable and aware about the laws and food standards including Standard 3.2.2A that would apply in your job.

  • 5 Lessons

    Suspect Payouts

    This course is suitable for gaming staff, duty managers and managers. Included is information on how to identify and investigate transferring errors in card based gaming, run reports and review Axis Card liability.
  • 6 Lessons

    TITO – Ticket in Ticket out

    Suitable for managers and gaming staff, this course covers all areas relating to using Ticket In Ticket Out (TITO) in your venue. Included is information on both gaming floor and cashier operations as well as how to reconcile TITO liability. Other topics include:
    • Clearance reconciliation
    • TITO reports
    • Manually collecting a ticket
  • 6 Lessons

    Unclaimed Processing

    This course is suitable for senior staff who monitor and maintain the Axis Card (Card IT) and TITO liability for the venue. Included is information on how to:
    • Process unclaimed monies
    • Run unclaimed reports
    • Ascertain the current TITO/CardIT Liability
    • View upcoming unclaimed
  • 3 Lessons

    Venue Advertising- Pathway & Kiosk

    This course is suitable for the staff who are responsible for maintaining advertising images within the venue. Included is information on how to:
    • Upload new content
    • Schedule and prioritise advertising
    • Troubleshoot possible issues
    • Successfully remove old advertising
  • 5 Lessons

    Venue Induction – Club Beenleigh

    Welcome to Club Beenleigh's Venue Induction Course! Join our dynamic team and kickstart your journey with essential information. Discover everything you need to know about pay, timekeeping, and our expectations for your role. Dive into our comprehensive policies and procedures, ensuring a seamless and successful experience. Get ready to excel in your new position as we guide you through the ins and outs of our vibrant club. Let's embark on this exciting chapter together!
  • 10 Lessons

    Workplace Bullying, Sexual Harassment and Vilification

    This essential course will inform you about the definitions of Workplace Bullying, Sexual Harassment and Vilification. Explores your responsibilities and obligations and assist all workplaces that they must provide and promote a safe and healthy workplace that ensures the right of all people to be treated with dignity and respect.