RSA Online Training Course 2023


Essential online course for anyone serving or selling alcohol in a hospitality workplace. The online RSA course covers the national accredited unit of competency SITHFAB021 Provide responsible service of alcohol that provides detailed information on all states and territories. The course is valid in QLD, ACT, WA, NT and VIC*.

*Anyone with the nationally accredited SITHFAB021 statement of attainment will be able to complete the Victorian Commission for Gambling and Liquor Regulation’s free online RSA bridging course to have their qualification recognised in Victoria.




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Course Details

Nationally recognised unit of competency SITHFAB021 – Provide Responsible Service of Alcohol.

Duration may take up to six hours to complete online depending on experience and previously acquired understanding. This program includes detailed learning content and comprehensive assessment.

You will be given access to your course for a period of 90 days (3 months) from your enrolment date, if you need an extension after this time to complete your course please call us on 1300 122 287 to arrange this.


The online RSA course is divided up into sections, and to ensure knowledge retention for the learner there is an assessment after each learning section. There are a variety of different question types including multiple choice, drag and drop, sort, short answer, and verbal assessment.

Zealifi will determine the support needs of our learners by asking our learner to complete a language, literacy, and numeracy support indicator, which is available upon request. This is completed prior to training and assessment to assess the learner’s suitability for their desired course and to identify if additional support may be required. Zealifi wants to ensure we can provide an inclusive and supportive learning environment.


The statement of attainment on successful completion of the course is accepted in Queensland, Western Australia, Australian Capital Territory and Northern Territory. This will be emailed to you. If you wish to obtain a paper copy of your statement of attainment there will be an additional charge of $15.00.

*Please note the Northern Territory Government requires re completion of the full RSA course every three (3) years


You will need to access the following software and connections in order to experience the best online experience. Any device (PC, Laptop, Tablet, Smartphone).

  • Adobe Reader
  • Fast internet connection
  • Any current web browser (Chrome, Safari, Firefox, Edge, Opera etc.)
  • Speakers
  • Mobile phone or landline phone
  • Your Unique Student Identifier (USI)
  • Photo Identification


Learners have access to a range of online learning resources including the following:

  • Downloadable RSA Study Guide and Information Booklet (PDF) up to four hours of additional reading material
  • RSA Fact Sheets
  • Example RSA House Policies
  • Reference Materials (State and Territory specific information)

We strongly encourage all learners to read our student handbook prior to purchasing your RSA course, it can be found here. This details your rights as a learner, our terms and conditions, our refund policy, our complaints and appeals policy and process and your obligations as the learner.