Description
Why do I need the QLD RSA Refresher?
Our online course in TrainingHub is for anyone who is serving, supplying or selling alcohol that you need to update your knowledge regularly in responsible alcohol serving and selling practices, obligations in legislation and licensing requirements, harm minimisation, and ramifications for non-compliance i.e., penalties. It is also a requirement for workplaces to demonstrate that their employees are regularly updated and refreshed in their knowledge according to their endorsed responsible alcohol policies and compliance programs. Our short and concise RSA Refresher online course will rejuvenate and reinvigorate your compliance knowledge and get you up to speed. Please be aware this course is NOT a substitute for the nationally accredited SITHFAB021 Provide responsible service of alcohol unit of competency course. If you need to do complete the nationally accredited course to obtain your statement of attainment you can complete that course here.
Workplaces in Queensland that sell, supply or serve alcohol need to ensure their employees are regularly refreshed in their responsible alcohol practices, harm minimisation and are up to date with any new changes to legislative requirements. Even when employees have obtained the nationally accredited unit of competency SITHFAB021 (current code) Provide responsible service of alcohol statement of attainment, as the statement of attainment never expires you still need to demonstrate knowledge is refreshed regularly.
The best way to do this is to complete our online RSA Refresher with ZAC which is a short and concise course that will tick your compliance boxes.
The online RSA Refresher course will cover the following:
- Alcohol and the effects on the drinker
- Identifying issues with different types of customers
- Standard drinks
- Acceptable proof of age documents
- Minors
- Unduly intoxicated patrons
- Disorderly patrons
- Refusal of service
- Criminal organisations
- Liquor compliance information
