Quiz 6 – Knowledge evidence

Q 1. Indicate the four (4) reasons why service of alcohol may need to be refused.

The weather is too cold
Prevent cross contamination
Safety of the customer
High Interest rates at the bank
Civil liability risks
Safety of other customers
Continuing service be an offence under the Liquor Regulation

Q 1. How many million deaths every year result from harmful use of alcohol? Select the correct answer.

30 million
13 million
3 million

Q 2. Indicate three (3) circumstances when is it NOT an offence for an unduly intoxicated patron (drunk)

they are only skolling low alcohol alternatives and delivering an ad hoc cabaret performance
allowing the customer to wait for friends to fininsh their drinks and take him or her home
they are still almost concious and not vomiting
waiting for a spouse or friend to collect the customer or a staff member to finish duty and take them home
providing the customer water, coffee, food and time to sober up before tackling public transport

Q 2. Identify two (2) examples of undesirable liquor products?

Premix cans with ABV and standard drink count on the label
Alcohol dispensed in an unusual manner or way
Alcohol served in pots and schooners
Alcohol disguised in confectionery products

Q 3. Select four (4) forms of action liquor authorities may take in regards to a breach of liquor laws?

Official warnings
Infringement notices/on spot fines
Disconnection of power and water resources
Prosecution
Suspension/cancellation of a licence
Lease is not renewed

Q 4. Indicate the three (3) beneficiaries of minimising liability.

Customers/Guests/Members
Australian Flora and Fauna
Yourself as a server
Employer

Q 5. What the ordinary trading hours for licensed premises in the Northern Territory from Sunday to Friday? (Select the correct answer)

9.00am to 10.00pm
7.00am to 12.00midnight
10.00am to 10.00pm

Q 6. What are the ordinary trading hours for licensed premises in Tasmania, Mondays to Saturdays? (Select the correct answer)

11.00am to 1.00am
5.00am to 12.00midnight
10.00am to 12.00midnight

Q 7. What are the ordinary hours for licensed premises in the Australian Capital Territory? (Select the correct answer)

7.00am to 12.00midnight
9.00am to 5.00pm
10.00am to 11.00pm

Q 8. Licensed grocery stores in the Northern Territory are permitted to sell takeaway alcohol on Sundays? (True/False)

True
False

Q9. Select the correct description of a Risk Assessed Management Plan (RAMP). (Select one)

A risk-assessed management plan (RAMP) is a document that describes a liquor licensee’s commitment to achieve work/life balance.
A risk-assessed management plan (RAMP) is a document that describes a liquor licensee’s current financial committment to the preservation of heritage sites.
A risk-assessed management plan (RAMP) is a document that describes a liquor licensee’s management practices and procedures at their licensed premises.

Q 10. Identify five (5) strategies that promote responsible consumption of alcohol?

Have discounts for people who buy beer in yard glasses.
Install a free taxi phone.
Promote raffles where the winner gets free liquor for a day.
Offer meals.
Promote buy three for the price of one.
Have non salty snacks and bar food available.
Not allowing drinking games, laybacks or shooters.
Have signage behind service areas that explain how many standard drinks venue glasses may hold.

Q 11. Indicate the five (5) acceptable reasons licensees or managers might use to refuse entry to a licensed premises?

repetitive, aggressive or violent behaviour
they are too short and overweight
intoxicated or disorderly behaviour
committing an offence
considered too old for the premises
fail to meet venues published dress standards
they may injure themselves or others including family members, domestic partners, siblings or children

Q12. A detailed complaints log will contain the following information (Select the correct answer)

Nature of the complaint: (noise, patron's behaviour, service etc.) Name of the person raising the concern and contact phone number Details of complaint or concern including, where and when the issue happened, who was involved, what happened and what do they believe is required to rectify, fix or prevent the issue occurring again.
Nature of the complaint: (noise, patron's behaviour, service etc.) Names of the people who are affected, whether it is light or dark, the names and opinions of other people who were not around

Quiz 6 – Knowledge evidence

Odyssey 17/09/2024

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